Brokerage Client Services Associate - Advisor Support

Truist; Brentwood (TN); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

PTO and holidays

Job summary

Truist Financial Corporation is seeking a dedicated specialist to support Financial Advisors with client servicing, administrative tasks, and sales activities. You will prepare financial plans, process trades, manage calendars, and coordinate client communications to ensure seamless service.

You will respond to market information, ensure accurate paperwork, and help identify growth opportunities while maintaining professional client relations and adherence to regulatory requirements.

Qualifications

• Bachelor's degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of annuity products.
• FINRA SIE, Series 7 and Series 66 licenses.
• Exceptional telephone skills and the ability to interact with clients of all experience levels.
• Effective time management skills.
• Ability to communicate professionally with clients and teammates.
• Ability to work in a self-directed fashion.
• Proficiency in Microsoft Office software

Responsibilities

• Assist Financial Advisors in servicing clients including preparing financial plans and trades.
• Receive and place orders; respond to market information queries and order features.
• Process corporate actions requiring licenses; tender offers and rights exercises.
• Schedule and confirm client appointments; manage data in Salesforce; prepare meetings.
• Manage the financial advisor's calendar to maximize productivity.
• Identify sales opportunities from internal/bank leads and client attributes.
• Provide operational guidance to Financial Advisors in systems and documents.
• Ensure new business paperwork is completed and signatures obtained.
• Authenticate high-risk transactions and calls to mitigate risk.
• Maintain a professional environment and assist with various operational tasks.
• Coordinate reports and address issues like insufficient funds and RMDs.
• Assist with branch location needs as needed.

Skills

Telephone skills

Time management

Customer service

Communication

Self-directed work

Microsoft Office

Sales knowledge

Education

Bachelor's degree or equivalent experience

FINRA SIE

Series 7

Series 66

Tools

Salesforce

Job description

Truist Financial Corporation is seeking a dedicated specialist to support Financial Advisors with client servicing, administrative tasks, and sales activities. You will prepare financial plans, process trades, manage calendars, and coordinate client communications to ensure seamless service.

You will respond to market information, ensure accurate paperwork, and help identify growth opportunities while maintaining professional client relations and adherence to regulatory requirements.