Brokerage Client Services Specialist - Advisor Support

Truist; Baltimore (MD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) plan

Job summary

Truist in Baltimore seeks a Financial Advisor Support Associate to provide administrative and operational support, coordinate client services when the advisor is unavailable, and assist with business development.

You will prepare financial plans with advisors, handle trades and client inquiries, manage calendars, enter data in Salesforce, and ensure accurate new account paperwork while maintaining a professional client experience.

Qualifications

• Bachelor's degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of the features and attributes of annuity products.
• FINRA SIE, Series 7 and Series 66 licenses.
• Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts.
• Effective time management skills.
• Ability to communicate effectively and professionally with clients, managers and other teammates.
• Ability to evaluate, assimilate and utilize detailed and complex written and verbal technical information.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Responsibilities

• Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
• Receive and place orders as directed from Financial Advisor and assigned clients.
• Reply to queries regarding general market information such as quotes and news.
• Process corporate actions where a license is warranted, such as tender offers and optional dividends.
• Schedule and confirm client appointments, enter data in Salesforce, create meeting agendas and summaries.
• Manage the financial advisor's calendar to maximize appointments' productivity.
• Maximize sales opportunities by contacting potential investment clients based on internal leads.
• Provide operational guidance to Financial Advisors on systems navigation and document fulfillment.
• Ensure new business paperwork is submitted with signatures and follow-up.

Skills

Telephone skills

Time management

Communication

Technical information comprehension

MS Office

Education

Bachelor's degree or equivalent experience

Tools

FINRA SIE license

Series 7 license

Series 66 license

Job description

Truist in Baltimore seeks a Financial Advisor Support Associate to provide administrative and operational support, coordinate client services when the advisor is unavailable, and assist with business development.

You will prepare financial plans with advisors, handle trades and client inquiries, manage calendars, enter data in Salesforce, and ensure accurate new account paperwork while maintaining a professional client experience.