Broadband Field Technician I — Vehicle & Training

Mediacom Communications; Hutchinson (MN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Company provided vehicle

Gas card

Health, vision, and dental insurance

Paid vacation and holidays

401K with company match

Performance bonus potential

Education Enrichment up to $5,000/year

Uniforms and boots

Wellness program

Job summary

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to install and service cable television and broadband at customer locations in Minnesota. You will drive a company van, perform installations, upgrades, disconnects, and handle outlet installs while delivering excellent customer experiences.

Responsibilities include climbing, wiring, reading signal levels, and ensuring FCC compliance. Flexible hours and a valid driver's license are required.

Qualifications

• High school diploma or GED required.
• Valid driver's license and clean driving record.
• Ability to work in all weather conditions and at various heights.
• Flexible work hours, including evenings, weekends, holidays, and overtime as required.

Responsibilities

• Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
• Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
• Analyze picture quality and judges' acceptability of picture delivered following installation of cable service.
• Drive company vehicles in performance of job duties; use bucket truck and perform proper vehicle upkeep and maintenance.
• Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions.

Skills

Customer interaction

Mechanical aptitude

Communication skills

Education

High school diploma or GED

Job description

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to install and service cable television and broadband at customer locations in Minnesota. You will drive a company van, perform installations, upgrades, disconnects, and handle outlet installs while delivering excellent customer experiences.

Responsibilities include climbing, wiring, reading signal levels, and ensuring FCC compliance. Flexible hours and a valid driver's license are required.