Broadband Dispatch Coordinator

Astound; Easton (Northampton County); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k plan

Insurance coverage

Paid time off

Floating holiday

Holidays

Sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking a detail-oriented coordinator to support customer technician routes, communicate with field staff, and perform pre- and post-install surveys in our Easton-area operations.

This entry-level role requires a high school diploma, 0 years of experience, strong Microsoft Office and G-Suite skills, and excellent written and verbal communication to ensure smooth customer experiences and accurate account verification.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficient in Microsoft Office and Google Workspace (G-Suite).
• Excellent written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Communication

Education

High school diploma or equivalent

Job description

Astound is seeking a detail-oriented coordinator to support customer technician routes, communicate with field staff, and perform pre- and post-install surveys in our Easton-area operations.

This entry-level role requires a high school diploma, 0 years of experience, strong Microsoft Office and G-Suite skills, and excellent written and verbal communication to ensure smooth customer experiences and accurate account verification.