Broadband Dispatch & Route Coordinator I

astound; Waco (TX); On-site; USD 45,847,000 - 71,635,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount

Job summary

Astound is hiring for a role to monitor and assist with management of customer technician routes in the United States. The position involves coordinating with technicians, performing pre-call outreach, post-install surveys, and ensuring ICOMS accounts align with work orders.

Training is provided for candidates with a high school diploma and no prior experience. Base pay ranges from $16.00 to $25.00 per hour, plus bonus and comprehensive benefits.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 0 years, on-the-job training provided.
• Proficiency with Microsoft Office and G-Suite.

Responsibilities

• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma

Job description

Astound is hiring for a role to monitor and assist with management of customer technician routes in the United States. The position involves coordinating with technicians, performing pre-call outreach, post-install surveys, and ensuring ICOMS accounts align with work orders.

Training is provided for candidates with a high school diploma and no prior experience. Base pay ranges from $16.00 to $25.00 per hour, plus bonus and comprehensive benefits.