Broadband Dispatcher II: Technician Route Coordinator

Astound; Chicago (IL); Presencial; USD 25 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Resumo da oferta

Astound is seeking a team member in Chicago, IL to help manage technician routes and communicate with customers throughout installation and service processes. The role supports field operations, conducts surveys, and verifies account integrity with ICOMS systems.

We offer a comprehensive benefits package including retirement, health, paid time off, holidays, tuition reimbursement, and employee discounts. This full-time position pays $18.00–$25.00 per hour, with bonus opportunities where

Qualificações

• High school diploma or equivalent
• 0 years experience
• Proficiency in Microsoft Office and G-Suite
• Strong written and verbal communication skills

Responsabilidades

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Conhecimentos

Microsoft Office

G-Suite

Effective communication

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Astound is seeking a team member in Chicago, IL to help manage technician routes and communicate with customers throughout installation and service processes. The role supports field operations, conducts surveys, and verifies account integrity with ICOMS systems.

We offer a comprehensive benefits package including retirement, health, paid time off, holidays, tuition reimbursement, and employee discounts. This full-time position pays $18.00–$25.00 per hour, with bonus opportunities where