Broadband Dispatch & Field Coordinator

Astound; Sequim (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan with employer-mim

Medical, dental, vision, life and STD

Paid Time Off 80 hours/year

Floating Holiday 40 hours/year

Paid holidays 7 days/year

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is hiring for an entry-level on-site role in Sequim, WA. You will monitor technician routes, communicate with field staff, and perform pre-call and post-install surveys to ensure smooth customer experiences.

Ideal candidates bring a high school diploma, basic Microsoft Office and G-Suite skills, and strong communication abilities. This full-time position offers comprehensive benefits and room for growth within a leading telecommunications company.

Qualifications

• High school diploma or equivalent required.
• 0 years of experience required.
• Proficiency with Microsoft Office and G-Suite preferred.
• Strong written and verbal communication skills essential.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication skills

Education

High school diploma or equivalent

Job description

Astound is hiring for an entry-level on-site role in Sequim, WA. You will monitor technician routes, communicate with field staff, and perform pre-call and post-install surveys to ensure smooth customer experiences.

Ideal candidates bring a high school diploma, basic Microsoft Office and G-Suite skills, and strong communication abilities. This full-time position offers comprehensive benefits and room for growth within a leading telecommunications company.