Broadband Dispatcher II — Connect & Coordinate Field Teams

Astound; San Mateo (CA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Paid holidays

Sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

We offer a robust benefits package and a base salary with potential bonuses for a regular full-time role located in California.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficiency in Microsoft Office and Google Suite.
• Excellent written and verbal communication.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

We offer a robust benefits package and a base salary with potential bonuses for a regular full-time role located in California.