Broadband Dispatcher I: Connect Tech Routes & Customers

Astound; Midland (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off/Vacation

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement program

Employee discount program

Job summary

Astound in Midland, TX is seeking a capable Operations/Administrative Assistant to support field technicians and scheduling. You will monitor routes, communicate with technicians, perform pre-calls, and assist in post-install surveys, with focus on accuracy and customer satisfaction.

Ideal candidates have a high school diploma, zero years experience, and proficiency in Microsoft Office and G-Suite, plus strong written and verbal communication.

Qualifications

• High school diploma or equivalent required.
• 0 years experience.
• Proficiency in Microsoft Office and G-Suite; strong communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound in Midland, TX is seeking a capable Operations/Administrative Assistant to support field technicians and scheduling. You will monitor routes, communicate with technicians, perform pre-calls, and assist in post-install surveys, with focus on accuracy and customer satisfaction.

Ideal candidates have a high school diploma, zero years experience, and proficiency in Microsoft Office and G-Suite, plus strong written and verbal communication.