Broadband Dispatcher I — Launch Your Operations Career

Astound; Longview (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life and STD

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking an entry-level support/administrative role in Longview, WA. You will assist field operations by coordinating technician routes, maintaining clear communication with technicians, and performing pre-call and post-installation activities to ensure smooth workflows.

No prior experience is required; a high school diploma and proficiency in Microsoft Office and G-Suite are encouraged. Astound offers a comprehensive benefits package and competitive hourly pay.

Qualifications

• High school diploma or equivalent required.
• 0 years of experience.
• Proficient with Microsoft Office and G-Suite.
• Effective written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Effective communication

Microsoft Office

G-Suite

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound is seeking an entry-level support/administrative role in Longview, WA. You will assist field operations by coordinating technician routes, maintaining clear communication with technicians, and performing pre-call and post-installation activities to ensure smooth workflows.

No prior experience is required; a high school diploma and proficiency in Microsoft Office and G-Suite are encouraged. Astound offers a comprehensive benefits package and competitive hourly pay.