Broadband Dispatch & Tech Route Coordinator

Astound; Millersville (MD); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astround is seeking an on-site role in Millersville, MD, offering a base pay range of $16.00 to $25.00 per hour, with potential bonus and comprehensive benefits. The team supports customer technician routing, pre-call and post-install surveys, and coordination with field staff to ensure smooth service delivery.

The position requires a high school diploma, basic office software skills (Microsoft Office, G-Suite), and strong communication abilities to interact with technicians and customers.

Qualifications

• High school diploma or equivalent is required.
• 0 years of experience required.
• Proficiency with Microsoft Office and G-Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astround is seeking an on-site role in Millersville, MD, offering a base pay range of $16.00 to $25.00 per hour, with potential bonus and comprehensive benefits. The team supports customer technician routing, pre-call and post-install surveys, and coordination with field staff to ensure smooth service delivery.

The position requires a high school diploma, basic office software skills (Microsoft Office, G-Suite), and strong communication abilities to interact with technicians and customers.