Broadband Dispatch Coordinator

Astound; Port Angeles (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life and STD

Paid Time Off

Paid Holidays

Tuition reimbursement

Employee discount

Job summary

Astound is seeking an entry-level operations assistant in Port Angeles, WA to support field technicians and customer communications. You will help manage technician routes, keep technicians informed, and perform pre-call and post-installation surveys to ensure a smooth customer experience.

The role emphasizes clear written and verbal communication, basic IT skills, and teamwork within a supportive environment. We offer comprehensive benefits and competitive hourly pay.

Qualifications

• High school diploma or equivalent required.
• Entry-level position with no experience required.
• Proficiency in Microsoft Office and G-Suite preferred.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Effective communication

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound is seeking an entry-level operations assistant in Port Angeles, WA to support field technicians and customer communications. You will help manage technician routes, keep technicians informed, and perform pre-call and post-installation surveys to ensure a smooth customer experience.

The role emphasizes clear written and verbal communication, basic IT skills, and teamwork within a supportive environment. We offer comprehensive benefits and competitive hourly pay.