Broadband Dispatch Specialist

Astound; Stevenson (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical/Dental/Vision/Life/STD

Paid Time Off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discounts

Job summary

Astound is hiring for a frontline Operations/Dispatch Assistant in Washington state. You will monitor technician routes, communicate with field teams, perform pre-calls to customers, and help verify accounts against work orders.

Ideal candidates have a high school diploma, strong Microsoft Office and G-Suite skills, and excellent written and verbal communication. This full-time role offers competitive hourly pay, benefits, and opportunities for growth.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficient in Microsoft Office and G-Suite; strong communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication skills

Education

High school diploma or equivalent

Job description

Astound is hiring for a frontline Operations/Dispatch Assistant in Washington state. You will monitor technician routes, communicate with field teams, perform pre-calls to customers, and help verify accounts against work orders.

Ideal candidates have a high school diploma, strong Microsoft Office and G-Suite skills, and excellent written and verbal communication. This full-time role offers competitive hourly pay, benefits, and opportunities for growth.