Broadband Dispatch Coordinator (Entry Level)

Astound; Chehalis (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Job summary

Astound is seeking a detail-oriented coordinator to support field operations in Chehalis, WA. This role monitors and assists with management of customer technician routes, maintains ongoing communication with technicians, and completes pre-calls to customers.

You will conduct post-installation surveys and verify ICOMS accounts against work orders, performing other duties as assigned. The position focuses on dependable scheduling, clear communication, and accurate record-keeping in a fast-paced

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficiency in Microsoft Office and G-Suite.
• Effective written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Effective communication

Microsoft Office

G-Suite

Education

High school diploma or equivalent

Tools

MS Office

G-Suite

Job description

Astound is seeking a detail-oriented coordinator to support field operations in Chehalis, WA. This role monitors and assists with management of customer technician routes, maintains ongoing communication with technicians, and completes pre-calls to customers.

You will conduct post-installation surveys and verify ICOMS accounts against work orders, performing other duties as assigned. The position focuses on dependable scheduling, clear communication, and accurate record-keeping in a fast-paced