Broadband Dispatch Coordinator — Launch Your Tech Career

Astound; Temple (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holidays

Paid holidays

Sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is a leading provider of internet, WiFi, mobile, and TV services, delivering reliable connectivity and innovative digital experiences. This entry-level role supports technician routing, communications with field staff, and pre/post-installation activities to ensure smooth service delivery.

You will use Microsoft Office and G-Suite, and contribute to a collaborative, growth-oriented team. This on-site Temple, TX position offers a comprehensive benefits package and competitive hourly pay.

Qualifications

• Education: High school diploma or equivalent
• Experience: 0 years
• Microsoft Office
• G-Suite
• Effective communication skills (written and verbal)

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Job description

Astound is a leading provider of internet, WiFi, mobile, and TV services, delivering reliable connectivity and innovative digital experiences. This entry-level role supports technician routing, communications with field staff, and pre/post-installation activities to ensure smooth service delivery.

You will use Microsoft Office and G-Suite, and contribute to a collaborative, growth-oriented team. This on-site Temple, TX position offers a comprehensive benefits package and competitive hourly pay.