Broadband Dispatch & Field Coordination Specialist

Astound; Pearland (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with employer match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

Floating Holidays

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount

Job summary

Astound in Pearland, TX is seeking a motivated entry-level team member to support daily operations and customer communications. This role requires a high school diploma and no prior experience, with on-the-job training provided.

You will use Microsoft Office and G-Suite to coordinate schedules, document updates, and assist technicians on the road. As part of our comprehensive benefits package, you’ll enjoy a 401k with employer match, health coverage options, PTO, and tuition reimbursement.

Qualifications

• High school diploma or equivalent.
• 0 years of experience; training provided.
• Proficiency with Microsoft Office and G-Suite.
• Strong written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound in Pearland, TX is seeking a motivated entry-level team member to support daily operations and customer communications. This role requires a high school diploma and no prior experience, with on-the-job training provided.

You will use Microsoft Office and G-Suite to coordinate schedules, document updates, and assist technicians on the road. As part of our comprehensive benefits package, you’ll enjoy a 401k with employer match, health coverage options, PTO, and tuition reimbursement.