Broadband Dispatch Coordinator

Astound; Austin (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k

Insurance

Paid Time Off

Floating Holiday

Holidays

Sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is hiring in Austin to support field technicians and customers, with a base hourly pay of $16.00 to $25.00 plus bonus opportunities where applicable.

You will coordinate routes, communicate with technicians, perform pre-calls and post-install surveys, and verify account integrity against work orders.

We offer a comprehensive benefits package including 401k with employer match, medical/dental/vision, paid time off, holidays, tuition reimbursement, and employee discounts.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Microsoft Office
• G-Suite
• Effective communication skills (written and verbal)

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication skills

Education

High School Diploma or Equivalent

Job description

Astound is hiring in Austin to support field technicians and customers, with a base hourly pay of $16.00 to $25.00 plus bonus opportunities where applicable.

You will coordinate routes, communicate with technicians, perform pre-calls and post-install surveys, and verify account integrity against work orders.

We offer a comprehensive benefits package including 401k with employer match, medical/dental/vision, paid time off, holidays, tuition reimbursement, and employee discounts.