Entry-Level Broadband Dispatch Coordinator

Astound; Chicago (IL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Insurance options including medical, +

Paid Time Off/Vacation

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement program

Employee discount program

Job summary

Astound is seeking a detail-oriented customer operations associate in Chicago to support field technicians and customers. You will monitor technician routes, communicate with crews, perform pre-calls and post-install surveys, and verify account integrity against work orders.

The role requires a high school diploma, strong communication skills, and proficiency with Microsoft Office and G-Suite. Regular full-time position with a comprehensive benefits package and hourly pay between $16 and $25.

Qualifications

• Education: High school diploma or equivalent.

Responsibilities

• Monitor and assist with management of customer technician routes.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking a detail-oriented customer operations associate in Chicago to support field technicians and customers. You will monitor technician routes, communicate with crews, perform pre-calls and post-install surveys, and verify account integrity against work orders.

The role requires a high school diploma, strong communication skills, and proficiency with Microsoft Office and G-Suite. Regular full-time position with a comprehensive benefits package and hourly pay between $16 and $25.