Bridal Alterations Specialist

David; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations to the store’s high standards and to report to the Store Manager.

The role emphasizes friendly, knowledgeable customer service, sewing proficiency, and collaboration with stylists to ensure perfect gown fit and personalization. Experience in bridal alterations and use of POS systems are preferred.

Qualifications

• High school diploma or equivalent.
• 1-2 years prior retail experience in apparel or specialty store environment.
• Prior sewing experience required, preferably in bridal and/or special occasion production environment.
• Prior experience with computerized POS (Point of Sale) system is a plus.

Responsibilities

• Welcome customers with genuine, friendly enthusiasm across phone, virtual chats and in person.
• Use systems to manage customer flow and deliver five-star service.
• Maintain store standards and dress code, ensuring flawless shopping experience.
• Assist stylists in closing sales by consulting on gown fit and customization.
• Inspect garments after alterations and ensure pristine condition before delivery to customer.

Skills

Sewing skills

Customer service

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Job description

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations to the store’s high standards and to report to the Store Manager.

The role emphasizes friendly, knowledgeable customer service, sewing proficiency, and collaboration with stylists to ensure perfect gown fit and personalization. Experience in bridal alterations and use of POS systems are preferred.