Breast Surgery Admin Specialist - Patient Care & Scheduling

Brigham and Women's Hospital; Boston (MA); On-site; USD 26,174 - 38,572; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an administrative support professional to help coordinate outpatient clinics and surgical services across Boston and southeastern Massachusetts.

You will play a key role in ensuring smooth daily operations and a positive patient experience. You will manage appointments, assist with triage and inquiries, and support the clinical teams with documentation and billing processes, including EPIC, while serving as a training resource for scheduling and

Qualifications

• High School Diploma or Equivalent required.
• 3-5 years office experience required.
• Strong MS Office and email/word processing skills required.

Responsibilities

• Performs administrative functions to support smooth and efficient clinical service and practice operations.
• Scheduling patient appointments and maintaining records; check-in/check-out duties.
• Assist callers with routine inquiries and triage matters; manage messages.
• Process patient billing forms and scan documents to the patient medical record (EPIC).
• Acts as a Super User for scheduling, registration and billing systems and trains others.

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Time management

Communication

Proofreading

Education

High School Diploma or Equivalent

Job description

The Brigham and Women's Hospital, Inc. is seeking an administrative support professional to help coordinate outpatient clinics and surgical services across Boston and southeastern Massachusetts.

You will play a key role in ensuring smooth daily operations and a positive patient experience. You will manage appointments, assist with triage and inquiries, and support the clinical teams with documentation and billing processes, including EPIC, while serving as a training resource for scheduling and