Patient Services Specialist II — Epic & Scheduling

Brigham and Women's Hospital; Boston (MA); On-site; USD 50,784,000 - 71,463,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403b retirement plan

Tuition reimbursement

MBTA pass discount

Job summary

The Brigham and Women’s Hospital seeks an experienced administrative support professional to assist a busy physician practice. You will handle scheduling, check-in/out duties, patient greeting, and routine billing tasks while leveraging EPIC and MS Office tools to keep the clinic running smoothly.

Onsite at 10 Vining Street, the role involves a Monday–Friday schedule with 8:00 AM to 4:30 PM shifts, providing essential support to patients and clinical staff in a fast-paced environment.

Qualifications

• Education: High School Diploma or Equivalent required.
• Office experience of 2-3 years is required.
• Experience in lieu of a degree is not accepted.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Schedule patient visits and maintain appointment records.
• Greet patients and assist callers with inquiries and scheduling.
• Handle billing forms and scan documents to patient records.
• Act as EPIC super user for scheduling, registration and billing (training provided).

Skills

Office experience

Time management

Clear communication

Patient/customer service

Education

High School Diploma or Equivalent

Tools

EPIC

Microsoft Office

Job description

The Brigham and Women’s Hospital seeks an experienced administrative support professional to assist a busy physician practice. You will handle scheduling, check-in/out duties, patient greeting, and routine billing tasks while leveraging EPIC and MS Office tools to keep the clinic running smoothly.

Onsite at 10 Vining Street, the role involves a Monday–Friday schedule with 8:00 AM to 4:30 PM shifts, providing essential support to patients and clinical staff in a fast-paced environment.