Breast Health Center Scheduler & Patient Concierge

Regions Hospital; Saint Paul (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Regions Hospital in Saint Paul, MN seeks a Front Desk/Scheduling Clerk to support patient appointments, reception, and clerical duties. Ideal candidates will handle scheduling for Lakeview/Regions hospitals, manage insurance verification, and maintain high quality service in a fast-paced environment.

Required are extensive experience in customer service, data entry, and scheduling, along with excellent communication and adherence to HIPAA.

Qualifications

• 4 years' experience in direct customer/patient service and data entry.
• 2 years' experience with patient scheduling in a customer-support role.
• Excellent written and spoken English and strong interpersonal skills.
• Knowledge of HIPAA and protecting patient health information.

Responsibilities

• Schedule appointments and procedures for patients.
• Greet and check in patients and visitors at reception.
• Verify insurance and related duties as assigned.
• Maintain accurate data entry and patient records with attention to confidentiality.

Skills

Customer service

Data entry

English communication

Multitasking

Interpersonal skills

Tools

EPIC

Healthcare software

Job description

Regions Hospital in Saint Paul, MN seeks a Front Desk/Scheduling Clerk to support patient appointments, reception, and clerical duties. Ideal candidates will handle scheduling for Lakeview/Regions hospitals, manage insurance verification, and maintain high quality service in a fast-paced environment.

Required are extensive experience in customer service, data entry, and scheduling, along with excellent communication and adherence to HIPAA.