Patient Care Concierge & Front Desk Scheduler

Healthcare Support Staffing; Saint Paul (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

A leading healthcare staffing firm in Saint Paul is seeking a Patient Coordinator to manage front desk operations in a clinical setting. The ideal candidate will have previous surgery scheduling and clerical experience, possess a typing speed of 35 wpm, and demonstrate outstanding communication skills. This role requires a team player who can provide excellent customer service, prioritize tasks effectively, and adapt to a variety of front desk functions. Great opportunity for those looking to advance their careers in healthcare.

Qualifications

• Previous clerical experience in a medical or customer service setting.
• Typing skills of 35 wpm.
• Outstanding interpersonal and communication skills.

Responsibilities

• Maintain a welcoming profile in the clinic and manage reception check-in and checkout.
• Assist with phone calls and schedule future appointments.
• Collect co-pays and verify health insurance information.
• Resolve non-clinical patient issues and coordinate provider schedules.

Skills

Previous Surgery Scheduling experience

Good communication and customer service skills

Good prioritization and data entry skills

Flexibility with assignments

Good multi-tasking and critical thinking skills

Tools

Epic

Computer entry

Job description

A leading healthcare staffing firm in Saint Paul is seeking a Patient Coordinator to manage front desk operations in a clinical setting. The ideal candidate will have previous surgery scheduling and clerical experience, possess a typing speed of 35 wpm, and demonstrate outstanding communication skills. This role requires a team player who can provide excellent customer service, prioritize tasks effectively, and adapt to a variety of front desk functions. Great opportunity for those looking to advance their careers in healthcare.