Patient Services Front Desk Specialist

Revel Staffing; Saint Paul (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Revel Staffing's client, a busy healthcare clinic in Minnesota, is seeking a professional and detail-oriented Medical Receptionist to support front desk operations, patient registration, insurance verification, payment collection, and overall patient flow in a fast-paced medical office.

The ideal candidate will have strong customer service skills, basic computer proficiency, and a commitment to HIPAA compliance, accuracy, and confidentiality while delivering excellent patient care.

Qualifications

• High school diploma or GED is required.
• Active HIPAA compliance credential or training is required.
• Basic computer skills with familiarity in Microsoft Office.

Responsibilities

• Greet patients and provide a friendly, professional first impression.
• Check patients in and out accurately and efficiently.
• Provide registration forms and collect required patient documentation.
• Obtain and scan copies of insurance cards and IDs.
• Register new patients and update records.
• Verify insurance information in a timely manner.
• Collect patient payments, copays, and balances.
• Process cash, check, and credit card payments.
• Assist with billing questions and basic account inquiries.
• Maintain patient flow and communicate wait times.
• Answer phones clearly and professionally.
• Respond to patient needs and ensure excellent customer service.
• Assist with follow-up appointments and medical documentation requests.
• Balance daily charges against reports.
• Follow cash control procedures and secure assets.
• Maintain confidential patient records and support front office duties.
• Follow HIPAA requirements and patient privacy standards.

Skills

Attention to detail

Customer service

Phone communication

Organizational skills

Education

High school diploma or GED

HIPAA credential/training

Tools

Microsoft Office

Job description

Revel Staffing's client, a busy healthcare clinic in Minnesota, is seeking a professional and detail-oriented Medical Receptionist to support front desk operations, patient registration, insurance verification, payment collection, and overall patient flow in a fast-paced medical office.

The ideal candidate will have strong customer service skills, basic computer proficiency, and a commitment to HIPAA compliance, accuracy, and confidentiality while delivering excellent patient care.