Breast Health Appointment Concierge

Regions Hospital; Saint Paul (MN); On-site; USD 34,000 - 42,000; Full time

Job summary

Regions Hospital is seeking a patient access coordinator to handle appointment scheduling, reception, clerical tasks and customer service for patients, visitors and staff. You will manage scheduling, check-in, and insurance verification while delivering an exceptional, HIPAA-compliant patient experience.

This role requires strong communication, accuracy, and the ability to work in a fast-paced healthcare environment.

Qualifications

• 4 years in a direct customer/patient service role with computer/data entry.
• 2 years’ experience with patient scheduling in a customer support setting.
• Excellent communication and interpersonal abilities.

Responsibilities

• Schedule appointments and procedures for patients.
• Greet and check-in patients, visitors, and staff; manage reception.
• Verify insurance and perform related duties as assigned.

Skills

Customer service

Communication

English proficiency

HIPAA knowledge

Multitasking

Teamwork

Adaptability

Job description

Regions Hospital is seeking a patient access coordinator to handle appointment scheduling, reception, clerical tasks and customer service for patients, visitors and staff. You will manage scheduling, check-in, and insurance verification while delivering an exceptional, HIPAA-compliant patient experience.

This role requires strong communication, accuracy, and the ability to work in a fast-paced healthcare environment.