Breakdown Dispatch Coordinator - 24/7 Fleet Support

Cox Automotive; Billings (MT); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive salary with bonus plans

Flexible time-off and work schedules

Comprehensive healthcare options

401(k) with company match

Professional development opportunities

Fertility coverage and parental leave

Job summary

Cox Automotive in Billings, MT is seeking a Breakdown Coordinator to keep our fleet operations moving 24/7. You will assess events, dispatch the nearest service provider, and communicate ETA to customers. We value problem solvers who can multitask and verify proper approvals, ensuring timely repairs and a smooth customer experience.

The role offers a competitive hourly wage and comprehensive benefits. Hourly pay ranges from $18.17 to $27.31, with a strong benefits package including healthcare,

Qualifications

• High school diploma or GED required.
• 3 years of dispatching experience in breakdown or tire maintenance preferred.

Responsibilities

• Assess and assign all open events.
• Verify proper authorization to dispatch the event.
• Assign the nearest service provider to perform repairs.
• Advise customer of ETA and follow instructions.
• Inform supervisor of delays or repair issues.
• Address customer inquiries as they arise.

Skills

Dispatching

Multitasking

Education

High school diploma or GED

Job description

Cox Automotive in Billings, MT is seeking a Breakdown Coordinator to keep our fleet operations moving 24/7. You will assess events, dispatch the nearest service provider, and communicate ETA to customers. We value problem solvers who can multitask and verify proper approvals, ensuring timely repairs and a smooth customer experience.

The role offers a competitive hourly wage and comprehensive benefits. Hourly pay ranges from $18.17 to $27.31, with a strong benefits package including healthcare,