Brand & Vendor Sales Specialist

Macy's; Burbank (CA); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Résumé du poste

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build a loyal client base, and act as the expert for the brand you represent on the sales floor.

Full-time schedule typically 30+ hours weekly; compensation includes benefits, PTO, holidays, and a focus on customer experience. This role emphasizes teamwork, adaptability, and proactive merchandising.

Qualifications

• Minimum 1 year previous selling or retail experience.

Responsabilités

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Plan and lead customer-facing vendor sponsored events with vendor partnerships to meet goals.

Connaissances

Customer relationships

Sales mindset

Communication

Teamwork

Description du poste

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build a loyal client base, and act as the expert for the brand you represent on the sales floor.

Full-time schedule typically 30+ hours weekly; compensation includes benefits, PTO, holidays, and a focus on customer experience. This role emphasizes teamwork, adaptability, and proactive merchandising.