Brand & Vendor Sales Ambassador

Macy's; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in New York is seeking a Brand Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build a loyal client base while collaborating with stylists, store leadership, and vendor partners.

This full-time role offers comprehensive benefits, merchandise discounts, incentives, and opportunities for career growth within Macy's inclusive, team-oriented environment.

Qualifications

• Minimum 1 year selling or retail experience.
• Comfort with computers and handheld devices.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and personal stylists and store leadership.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer-facing vendor events with partner vendors to meet sales goals.

Skills

Customer service

Upselling

Communication

Teamwork

Retail experience

Education

High school diploma or equivalent

Tools

Point of Sale systems

Job description

Macy's in New York is seeking a Brand Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build a loyal client base while collaborating with stylists, store leadership, and vendor partners.

This full-time role offers comprehensive benefits, merchandise discounts, incentives, and opportunities for career growth within Macy's inclusive, team-oriented environment.