Brand & Vendor Sales Specialist

Macy's; Florida; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Job summary

Macy's is seeking an Ambassador in Florida to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build repeat clientele, and serve as the expert for the brand you represent, collaborating with leadership and vendors to execute merchandising initiatives.

Full-time colleagues are scheduled for 30+ hours per week; benefits include health coverage, 401(k) match, PTO, holidays, and learning opportunities.

Qualifications

• Minimum 1 year previous selling or retail experience.
• Excellent verbal and written communication skills.
• Ability to build relationships and convert customers into clients.
• Flexible availability including weekends and holidays.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer-facing vendor sponsored events with vendor community to meet goals.
• Be proficient in Macy's POS systems and company devices to wrap up sales warmly.
• Foster an environment of acceptance and respect with colleagues and customers.

Skills

Customer service

Upselling

Vendor knowledge

Merchandising

Education

High school diploma

Tools

POS systems

Job description

Macy's is seeking an Ambassador in Florida to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build repeat clientele, and serve as the expert for the brand you represent, collaborating with leadership and vendors to execute merchandising initiatives.

Full-time colleagues are scheduled for 30+ hours per week; benefits include health coverage, 401(k) match, PTO, holidays, and learning opportunities.