Brand Ambassador & Sales Specialist

Macy's; Rancho Cucamonga (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales through customer connections and vendor product knowledge. You will upsell and cultivate repeat clientele while representing designated brands within the store.

Full-time schedule with 30+ hours weekly; hours vary by business needs. Benefits include health coverage, 401(k) match, PTO, and holidays. Opportunities for career growth through learning and leadership development.

Qualifications

• 1 year of selling or retail experience is required.
• Flexible availability including weekends and holidays.
• Excellent verbal and written communication skills.
• Ability to build relationships and convert customers into clients.

Responsibilities

• Provide an exceptional customer experience with the customer as the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, stylists, and store leadership.
• Keep the sales floor neat, signed, and ready for sales/markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.
• Build brand-specific clientele to support local marketing.
• Plan and lead vendor-sponsored events with vendor partnerships.

Skills

Customer service

Upselling

Vendor knowledge

Merchandising

Tools

POS systems

Handheld devices

Job description

Macy's is seeking an Ambassador to drive sales through customer connections and vendor product knowledge. You will upsell and cultivate repeat clientele while representing designated brands within the store.

Full-time schedule with 30+ hours weekly; hours vary by business needs. Benefits include health coverage, 401(k) match, PTO, and holidays. Opportunities for career growth through learning and leadership development.