Retail Sales Lead & Team Coach

LOFT; Charlotte (NC); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community philanthropy partnerships

Job summary

LOFT is seeking a Sales Lead in Charlotte, NC, to model exceptional customer experiences and support a team of sales associates. You will collaborate with store leadership, guide onboarding, and uphold LOFT’s brand standards to drive sales and a positive environment.

Flexible availability including evenings, weekends, and holidays is preferred; prior retail leadership helps, though sales experience remains key. This role focuses on customer service, team coaching, and store operations.

Qualifications

• Minimum 6 months of retail sales experience.
• Management experience preferred.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Deliver personalized customer experiences and guidance to associates.
• Support onboarding and development of a high‑performing team.
• Maintain brand standards and store operations to ensure a seamless omnichannel experience.

Skills

Customer service

Communication

Team leadership

Retail sales

POS systems

Tools

POS System

Job description

LOFT is seeking a Sales Lead in Charlotte, NC, to model exceptional customer experiences and support a team of sales associates. You will collaborate with store leadership, guide onboarding, and uphold LOFT’s brand standards to drive sales and a positive environment.

Flexible availability including evenings, weekends, and holidays is preferred; prior retail leadership helps, though sales experience remains key. This role focuses on customer service, team coaching, and store operations.