Retail Sales Lead & Brand Coach

KnitWell Group; Columbia (SC); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Columbia, SC is seeking a Sales Lead who partners with the Store Manager to deliver exceptional customer experiences and guide associates. You will become an expert on store operations and brand standards, stepping in as manager when needed.

Responsibilities include coaching a highly engaged team, onboarding new staff, maintaining visual and service excellence, and using available tools to drive a customer-focused, profitable store. Flexible scheduling is required.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech-savvy with ability to operate a point-of-sale system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible availability

Initiative and decision-making

Organizing and prioritizing

Tools

Point-of-sale system

Job description

LOFT in Columbia, SC is seeking a Sales Lead who partners with the Store Manager to deliver exceptional customer experiences and guide associates. You will become an expert on store operations and brand standards, stepping in as manager when needed.

Responsibilities include coaching a highly engaged team, onboarding new staff, maintaining visual and service excellence, and using available tools to drive a customer-focused, profitable store. Flexible scheduling is required.