Store Sales Lead & Customer Experience Coach

LOFT; Orlando (FL); On-site; USD 34,000 - 48,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career机会

Community impact through philanthropic

Brand discounts at sister brands

Job summary

LOFT in Orlando, FL is seeking a Sales Lead to model and deliver exceptional customer experiences while guiding associates. You will collaborate with the Store Manager to understand store operations and be ready to step in as manager when needed.

Requirements include 6 months of retail sales experience (preferred), strong communication and coaching skills, and the ability to operate a POS system. Availability includes evenings, weekends and holidays; part-time/full-time options may apply.

Qualifications

• 6+ months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends and holidays.
• Ability to organize, delegate, and prioritize assignments.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication

Coaching

Flexible availability

Time management

Tools

POS hardware

Job description

LOFT in Orlando, FL is seeking a Sales Lead to model and deliver exceptional customer experiences while guiding associates. You will collaborate with the Store Manager to understand store operations and be ready to step in as manager when needed.

Requirements include 6 months of retail sales experience (preferred), strong communication and coaching skills, and the ability to operate a POS system. Availability includes evenings, weekends and holidays; part-time/full-time options may apply.