Brand Experience Leader — Retail On-Duty

Bath & Body Works, Inc; Granbury (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

40% discount

Free product

DailyPay

Tuition-free education

Health insurance (full-time)

Paid time off & family leave

Job summary

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support delivering the sales plan through effective execution of store and operational tasks. Our store leaders are frontline, brand ambassadors who thrive on connections with consumers and creating feel good moments every day.

This role emphasizes leading on duty, coaching associates, delivering personalized product recommendations, and driving rewards enrollment while maintaining visual standards and safety.

Qualifications

• Thrives in a consumer-first retail environment.
• Ability to foster a consumer-focused selling culture.
• Demonstrated sales, consumer experience, and operational results in a fast-paced environment.
• Effective communication and adaptability.
• Ability to coach associates in the moment.

Responsibilities

• Lead on duty to address consumer experience and store issues.
• Provide feedback and recommendations to leadership.
• Deliver exceptional in-store experiences with strong product knowledge.
• Display knowledge of products, policies, and store strategies.
• Open and close routines including deposits and shipments.
• Create genuine connections with consumers through personalized recommendations.
• Drive rewards program enrollment and engagement at checkout.
• Ensure safety, cleanliness, and adherence to standards.

Skills

Customer focus

Sales experience

Communication skills

Leadership

Education

High school diploma or GED

Job description

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support delivering the sales plan through effective execution of store and operational tasks. Our store leaders are frontline, brand ambassadors who thrive on connections with consumers and creating feel good moments every day.

This role emphasizes leading on duty, coaching associates, delivering personalized product recommendations, and driving rewards enrollment while maintaining visual standards and safety.