Brand Experience Lead & On‑Duty Key Holder

Bath & Body Works, Inc

Alpharetta (GA)

On-site

USD 40,000 - 55,000

Full time

3 days ago

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Benefits offered by this job

40% merchandise discount

Free product access

DailyPay on-demand wages

Tuition-free education with Guild

Scholarship opportunities

Health, dental, vision and life ins.

Job summary

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to help deliver the store's sales plan through effective execution of daily tasks and leading by example.

You'll be the on-duty leader, coach, and product ambassador, guiding team performance, ensuring outstanding consumer experiences, and maintaining visual standards while driving enrollment in rewards programs. As a Brand Experience Key Holder, you will empower associates, uphold company values, and partner with leadership to

Qualifications

Thrives in a consumer-first retail environment.
Ability to foster a consumer-focused selling culture.
Demonstrated sales, consumer experience, and operational results in a fast-paced environment.

Responsibilities

Lead on duty as needed to address consumer experience, vendor relations, or maintenance issues.
Provide individual and team feedback to leadership.
Lead in-store consumer experiences through selling behaviors and product knowledge.
Display knowledge of product, policies, and store strategies.
Set direction and goals for the day/shift.

Skills

Consumer-first retail

Sales excellence

Customer service

Communication

Coaching

De-escalation

Education

High school diploma or GED

Job description

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to help deliver the store's sales plan through effective execution of daily tasks and leading by example.

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