Brand Experience Lead (Key Holder)

Bath & Body Works; King of Prussia (PA); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

DailyPay

40% merchandise discount

BBW Scholarship Fund

Résumé du poste

Bath & Body Works is seeking a Brand Experience Key Holder to support the sales plan through effective execution of store and operational tasks. You will be a frontline leader, guiding associates, delivering exceptional customer experiences, and maintaining product knowledge and visual standards.

The role emphasizes leadership on duty, coaching, and driving engagement in-store, including rewards program enrollment and promotional activities.

Qualifications

• Leads in-store operations and team performance.
• Delivers strong consumer experiences and product knowledge.
• Coaches and provides feedback to associates.
• Maintains store policies and brand standards.

Responsabilités

• Act as leader on duty during shifts.
• Provide feedback and recommendations to leadership.
• Lead in-store consumer experiences and demonstrate selling behaviors.
• Display product knowledge and store policies.
• Set daily/shift goals with the team.
• Execute opening/closing routines and process shipments.
• Build connections with customers through needs discovery and recommendations.
• Drive rewards program enrollment and engagement.
• Assist with floorset, visual presentation and marketing placement.
• Maintain safety and cleanliness and comply with standards.
• Work high-priority and high-traffic days, including evenings, weekends, holidays.

Connaissances

Leadership

Consumer focus

Sales experience

Communication

Coaching

De-escalation

Flexibility

Formation

High school diploma

Description du poste

Bath & Body Works is seeking a Brand Experience Key Holder to support the sales plan through effective execution of store and operational tasks. You will be a frontline leader, guiding associates, delivering exceptional customer experiences, and maintaining product knowledge and visual standards.

The role emphasizes leadership on duty, coaching, and driving engagement in-store, including rewards program enrollment and promotional activities.