Brand Experience Lead - Store Floor & Service

URBN Urban Outfitters, Inc.; Minnetonka (MN); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Résumé du poste

URBN Urban Outfitters, Inc. Minnetonka location seeks a Key Holder to partner with store leadership in daily operations and to foster a lively, guest-focused atmosphere.

You will help drive sales by creating genuine customer connections and upholding brand standards across in-store and curbside experiences. You will lead by example, support onboarding, and share product knowledge while adapting to flexible hours including nights, weekends, and holidays.

Qualifications

• Passion for URBN brand and guest experience.
• Ability to lead by example and motivate a team.
• Strong interpersonal skills and willingness to learn.

Responsabilités

• Lead by example to deliver extraordinary service and a genuine customer connection.
• Support daily store operations and drive sales through a fun, energetic pace.
• Collaborate with management to ensure omnichannel shopping experiences and brand standards.

Connaissances

Brand knowledge

Customer service

Team player

Flexible hours

Learning mindset

Description du poste

URBN Urban Outfitters, Inc. Minnetonka location seeks a Key Holder to partner with store leadership in daily operations and to foster a lively, guest-focused atmosphere.

You will help drive sales by creating genuine customer connections and upholding brand standards across in-store and curbside experiences. You will lead by example, support onboarding, and share product knowledge while adapting to flexible hours including nights, weekends, and holidays.