Brand Experience Lead — Retail & Customer Moments

Bath & Body Works, Inc

Clovis (NM)

In loco

USD 19.000 - 30.000

Tempo pieno

5 giorni fa

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Vantaggi offerti da questo lavoro

40% merchandise discount

Free product

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Descrizione del lavoro

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support achieving sales plans through effective store operations. The role combines leadership on duty with hands-on customer engagement and product knowledge to elevate the shopping experience.

You will drive in-store experiences, coach teammates, and ensure adherence to company policies and strategies. The position emphasizes weekend/evening hours, physical tasks, and a focus on delivering exceptional customer service while

Competenze

Pleasant, helpful and proactive in a fast-paced retail setting.
Capable of delivering strong customer service and meeting sales goals.
Ability to coach and develop team members in the moment.
Clear communication and relationship-building with customers and coworkers.

Mansioni

Act as a leader on duty and address customer experience or maintenance issues.
Provide feedback and recommendations to leadership.
Lead in-store experiences with product knowledge and selling behaviors.
Display product knowledge and follow store policies and strategies.
Set daily direction and oversee opening/closing routines.
Create connections with customers and offer personalized product recommendations.
Drive rewards program enrollment and engagement at checkout.
Assist with floor sets, visual presentation, and marketing placement.