Brand Experience Leader – Retail

Bath & Body Works, Inc; Mooresville (NC); In loco; USD 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

40% merchandise discount

DailyPay access

Tuition-free education

BBW Scholarship Fund

Health insurance

Descrizione del lavoro

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support delivering the store’s sales plan through effective execution of daily tasks and leadership on duty when scheduled.

You will drive exceptional in-store consumer experiences, coach associates, and ensure product knowledge, visual standards, and safety protocols are upheld. This role requires flexibility for evenings, weekends, and holidays and a strong customer-service mindset.

Competenze

• High school diploma, GED, or relevant work experience.
• Thrives in a consumer-first retail environment.
• Able to work peak days including evenings, weekends, and holidays.
• Strong selling culture and product knowledge.

Mansioni

• Act as leader on duty when scheduled to address consumer experience and operations.
• Provide feedback and recommendations to leadership.
• Lead in-store consumer experiences through selling behaviors and product knowledge.
• Maintain knowledge of product, policies, and store strategies.
• Set daily direction for the team and manage opening/closing routines.
• Create connections with consumers, uncover needs, and make personalized recommendations.
• Drive enrollment and engagement in rewards programs at sales floor and checkout.
• Assist with floorset execution, visual presentation, and marketing placement.
• Meet physical demands and maintain safety, cleanliness, and standards.

Conoscenze

Consumer-focused selling

Sales experience

Effective communication

Coaching

De-escalation

Physical stamina

Availability for peak days

Formazione

High school diploma or GED

Descrizione del lavoro

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to support delivering the store’s sales plan through effective execution of daily tasks and leadership on duty when scheduled.

You will drive exceptional in-store consumer experiences, coach associates, and ensure product knowledge, visual standards, and safety protocols are upheld. This role requires flexibility for evenings, weekends, and holidays and a strong customer-service mindset.