Brand Experience Leader – Key Holder (Retail)

Bath & Body Works, Inc; Destin (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

40% merchandise discount

Product freebies / samples

DailyPay access

Tuition-free education with Guild

Health, dental, vision and life ins. (

Paid time off and parental leave

Job summary

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to help drive sales and deliver exceptional customer experiences. You will lead on duty, coach team members, and ensure the store operates smoothly while maintaining our product knowledge and service standards.

The role emphasizes leadership during peak hours, strong selling skills, and the ability to train and engage associates to meet daily goals. Candidates must be flexible for evenings, weekends, and holidays.

Qualifications

• Retail leadership experience preferred.
• Strong customer service and selling skills.
• Able to lift 10–50 pounds as needed.
• Flexible for peak days including evenings, weekends and holidays.

Responsibilities

• Lead on duty as needed to address consumer experience and store issues.
• Provide performance feedback and recommendations to leadership.
• Deliver in-store consumer experiences through selling and product knowledge.
• Display knowledge of product, policies and store strategies.
• Set daily direction and goals for the team.

Skills

Customer service

Sales leadership

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Bath & Body Works, Inc. is seeking a Brand Experience Key Holder to help drive sales and deliver exceptional customer experiences. You will lead on duty, coach team members, and ensure the store operates smoothly while maintaining our product knowledge and service standards.

The role emphasizes leadership during peak hours, strong selling skills, and the ability to train and engage associates to meet daily goals. Candidates must be flexible for evenings, weekends, and holidays.