Brand Experience Associate, Retail & Omnichannel

Banana Republic; Natick (MA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/dental/vision insurance

See more benefits

Equal opportunity employer

Job summary

Banana Republic in Natick is seeking a Brand Associate to bring the brand to life for customers. You’ll engage with shoppers, provide excellent service, educate on products, and help create a memorable omni-channel experience.

Collaborate with leadership to meet store goals, promote loyalty programs, and support sales floor, fitting room, cash wrap, and back of house. Must be flexible for a dynamic retail schedule.

Qualifications

• Proven ability to engage customers and drive sales.
• Strong communication and interpersonal skills.
• Comfort with using retail technology and operating in a fast-paced environment.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Sales

Communication

Retail tech

Teamwork

Job description

Banana Republic in Natick is seeking a Brand Associate to bring the brand to life for customers. You’ll engage with shoppers, provide excellent service, educate on products, and help create a memorable omni-channel experience.

Collaborate with leadership to meet store goals, promote loyalty programs, and support sales floor, fitting room, cash wrap, and back of house. Must be flexible for a dynamic retail schedule.