Brand Experience Associate — Omnichannel Retail

Banana Republic; Louisville (KY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k)

Employee discount on brands

Job summary

Banana Republic is seeking a Brand Associate to engage customers and deliver a best-in-class experience across omni-channel. You’ll educate customers about products, drive sales through suggestive selling, and support store operations with a positive, collaborative approach.

Ideal candidates are strong communicators, passionate about retail, adaptable to a fast-paced environment, and willing to work flexible hours including evenings and weekends.

Qualifications

• Excellent customer service and communication.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver with a focus on continuous improvement and feedback.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail experience

Flexibility

Job description

Banana Republic is seeking a Brand Associate to engage customers and deliver a best-in-class experience across omni-channel. You’ll educate customers about products, drive sales through suggestive selling, and support store operations with a positive, collaborative approach.

Ideal candidates are strong communicators, passionate about retail, adaptable to a fast-paced environment, and willing to work flexible hours including evenings and weekends.