Brand Associate: Omnichannel Retail & Customer Experience

Banana Republic; Burlington (MA); Presencial; USD 21.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/dental/vision/life insurance

Descripción de la vacante

Banana Republic in Burlington, MA is seeking a Brand Associate to bring the brand to life for customers. You will deliver excellent customer service, educate shoppers about products, and drive loyalty through omni-channel engagement.

You will support sales, fitting rooms, cash wrap, and back of house, maintain a neat workspace, and collaborate with leadership to exceed store goals. The role requires flexible scheduling including evenings and weekends.

Formación

• Excellent customer service and communication skills.
• Ability to learn product information and loyalty programs.
• Flexible schedule including holidays and weekends.

Responsabilidades

• Consistently treat customers and colleagues with respect.
• Educate customers about loyalty programs to drive engagement.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Conocimientos

Communication

Customer service

Retail knowledge

Teamwork

Descripción del empleo

Banana Republic in Burlington, MA is seeking a Brand Associate to bring the brand to life for customers. You will deliver excellent customer service, educate shoppers about products, and drive loyalty through omni-channel engagement.

You will support sales, fitting rooms, cash wrap, and back of house, maintain a neat workspace, and collaborate with leadership to exceed store goals. The role requires flexible scheduling including evenings and weekends.