Brand Experience Associate - Fashion & Omni-Channel

Banana Republic; San Mateo (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Banana Republic is seeking a Brand Associate who will bring the brand to life for customers. You’ll engage shoppers, educate on products, and drive loyalty through excellent service across in-store and online channels.

Collaborating with leadership, you’ll support store goals, promote loyalty programs, and maintain a neat, welcoming environment while assisting on the sales floor, fitting rooms, cash wrap and back of house as needed.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers.
• Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays.
• Be able to stand, walk, move around the store, and lift up to 30 pounds.

Responsibilities

• Engage with customers to drive sales using suggestive selling.
• Educate customers about loyalty programs to build brand loyalty.
• Deliver excellent customer service across omni-channel experiences.
• Support store operations on the sales floor, fitting room, and cash wrap.

Skills

Customer service

Sales

Communication

Teamwork

Tech literacy

Tools

POS systems

Mobile devices

Job description

Banana Republic is seeking a Brand Associate who will bring the brand to life for customers. You’ll engage shoppers, educate on products, and drive loyalty through excellent service across in-store and online channels.

Collaborating with leadership, you’ll support store goals, promote loyalty programs, and maintain a neat, welcoming environment while assisting on the sales floor, fitting rooms, cash wrap and back of house as needed.