Brand Associate - Fashion Retail & Customer Experience

Banana Republic; Bend (OR); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers, provide exceptional service, and educate shoppers on products. You will collaborate with leadership to deliver a best-in-class experience using an omni-channel approach.

You will engage with customers, promote loyalty programs, and support sales floor operations while maintaining a clean, organized space and meeting personal goals aligned with store results.

Qualifications

• Experience in delivering excellent customer service.
• Ability to communicate clearly with customers and teammates.
• Comfort with retail technology and process flows.

Responsibilities

• Engage with customers to understand needs and drive sales.
• Educate customers about products and Banana Republic loyalty programs.
• Support store operations including fitting rooms, cash wrap and stock.
• Maintain a neat and organized work area and provide a special shopping experience.
• Collaborate with leadership to achieve store goals and brand standards.

Skills

Customer service

Communication

Retail knowledge

Suggestive selling

Flexibility

Team collaboration

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers, provide exceptional service, and educate shoppers on products. You will collaborate with leadership to deliver a best-in-class experience using an omni-channel approach.

You will engage with customers, promote loyalty programs, and support sales floor operations while maintaining a clean, organized space and meeting personal goals aligned with store results.