Brand Experience Associate — Retail & Customer Service

Banana Republic; San Luis Obispo (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) plan with company match

Employee stock purchase plan

Health/dental/vision insurance

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and education about products to inspire purchases. You will collaborate with leadership to provide a best-in-class experience across in-store and online channels.

You will engage customers, promote loyalty programs, and support sales across the floor, fitting room, and cash wrap while maintaining a neat workspace. Flexible shifts including evenings and weekends are required.

Qualifications

• Excellent customer service and ability to engage with customers.
• Strong communication and interpersonal skills.
• Thrives in fast-paced retail environments.
• Willingness to work a flexible schedule including holidays, evenings, weekends.

Responsibilities

• Engage with customers to drive sales and build brand loyalty.
• Educate customers on products and loyalty programs.
• Provide exceptional service using omnichannel tools.
• Maintain a clean and organized sales floor and assist across departments.

Skills

Customer service

Communication

Retail knowledge

Flexible schedule

Lift up to 30 lbs

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and education about products to inspire purchases. You will collaborate with leadership to provide a best-in-class experience across in-store and online channels.

You will engage customers, promote loyalty programs, and support sales across the floor, fitting room, and cash wrap while maintaining a neat workspace. Flexible shifts including evenings and weekends are required.