Brand Associate: Fashion & Omnichannel Experience

Banana Republic; New York (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for shoppers, educate on products, and deliver an elevated, omni-channel customer experience. You will help drive sales, support operations, and ensure a welcoming store environment through leadership collaboration and customer engagement.

You’ll be part of a team focused on style, service, and authenticity, with flexible scheduling and a strong emphasis on loyalty programs and brand storytelling.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Style awareness

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for shoppers, educate on products, and deliver an elevated, omni-channel customer experience. You will help drive sales, support operations, and ensure a welcoming store environment through leadership collaboration and customer engagement.

You’ll be part of a team focused on style, service, and authenticity, with flexible scheduling and a strong emphasis on loyalty programs and brand storytelling.