Brand Associate – Fashion Retail & Customer Experience

Old Navy; Virginia Beach (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with company match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You’ll engage with shoppers, deliver excellent service, educate on products, and support an omni-channel experience with leadership collaboration.

You are a good communicator, energized by retail, and comfortable with technology tools and a flexible schedule including evenings, weekends, and holidays. The role includes standing, walking, and lifting up to 30 pounds.

Qualifications

• Customer service experience in retail preferred.
• Strong communication and interpersonal skills.
• Able to work in a fast-paced environment.

Responsibilities

• Assist customers and drive sales with suggestive selling.
• Educate customers about products and loyalty programs.
• Support store operations on the sales floor and at checkout.
• Maintain a clean, organized work area.
• Provide a positive, inclusive customer experience.

Skills

Customer service

Communication

Retail environment

Teamwork

Problem solving

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You’ll engage with shoppers, deliver excellent service, educate on products, and support an omni-channel experience with leadership collaboration.

You are a good communicator, energized by retail, and comfortable with technology tools and a flexible schedule including evenings, weekends, and holidays. The role includes standing, walking, and lifting up to 30 pounds.