Brand Associate — Fashion Retail & Customer Experience

Old Navy; Portage (MI); Presencial; USD 12 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Resumo da oferta

Old Navy is seeking a Brand Associate to bring our brand to life for customers through exceptional service and product knowledge. You will educate customers, support sales goals, and collaborate with leadership to deliver a seamless omnichannel shopping experience.

Ideal candidates are strong communicators who thrive in a fast-paced retail environment, value teamwork, and are flexible to work evenings, weekends, and holidays.

Qualificações

• Excellent communication and interpersonal skills to engage with customers and teammates.
• Customer-focused service mindset to create a positive shopping experience.
• Ability to work collaboratively in a fast-paced retail environment.
• Willingness to adapt to a flexible schedule including holidays, evenings and weekends.
• Physical ability to perform tasks such as lifting up to 30 lbs and moving merchandise.

Responsabilidades

• Consistently treat all customers and teammates with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals that contribute to store results.
• Support sales floor, fitting rooms, cash wrap, back of house as required.
• Maintain a neat, clean, and organized work center.
• Handle customer interactions and returns professionally.
• Execute operational processes effectively and efficiently.

Conhecimentos

Excellent communication

Customer focus

Teamwork

Flexible schedule

Lift up to 30 lbs

Descrição da oferta de emprego

Old Navy is seeking a Brand Associate to bring our brand to life for customers through exceptional service and product knowledge. You will educate customers, support sales goals, and collaborate with leadership to deliver a seamless omnichannel shopping experience.

Ideal candidates are strong communicators who thrive in a fast-paced retail environment, value teamwork, and are flexible to work evenings, weekends, and holidays.