Brand Associate — Fashion Retail, Omnichannel Experience

Gap Inc.; Virginia; On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Old Navy is hiring a FT Brand Associate to bring our brand to life for customers and provide excellent service, educate on loyalty programs, and use an omni-channel approach to deliver a best-in-class experience.

Work with leadership to meet personal and store goals, support sales floor operations, and maintain a neat, welcoming environment. Flexible shifts including holidays, evenings and weekends, with lifting up to 30 lbs.

Qualifications

• Excellent communication with customers and team to meet goals.
• Customer-focused service provider both on and off the sales floor.
• Passionate about retail and thrive in a fast-paced environment.

Responsibilities

• Provide excellent customer service to drive brand loyalty.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize all omnichannel offerings to enhance the experience.
• Support store operations on the sales floor, fitting room, cash wrap, back of house.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and returns courteously.
• Achieve personal goals contributing to store results.
• Adhere to operational processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Suggestive selling

Flexible schedule

Omni-channel

Lift up to 30 lbs

Job description

Old Navy is hiring a FT Brand Associate to bring our brand to life for customers and provide excellent service, educate on loyalty programs, and use an omni-channel approach to deliver a best-in-class experience.

Work with leadership to meet personal and store goals, support sales floor operations, and maintain a neat, welcoming environment. Flexible shifts including holidays, evenings and weekends, with lifting up to 30 lbs.